Each Email | Govaio plan comes with specific limits on features like connected email accounts, total contacts, monthly email sends, AI tokens, and team members. Understanding these limits helps you choose the right plan and avoid unexpected interruptions.

Your current usage vs. plan limits is displayed on the Dashboard and in Settings > Billing. A usage bar shows how close you are to each limit. When you reach 80% of any limit, Email | Govaio will display a notification suggesting you review your plan.

When you hit a limit, Email | Govaio does not immediately cut off access. Instead, the behavior depends on the limit type. For email sending limits, additional sends are queued and will go out when the limit resets (monthly). For contact limits, you can still view and email existing contacts but cannot add new ones. For AI token limits, AI features are temporarily disabled until the next billing cycle or until you upgrade.

If you consistently hit your limits, consider upgrading to the next plan tier. Annual billing offers a significant discount compared to monthly billing, so switching to annual can offset the cost of an upgrade.

For teams with unique needs that do not fit standard plans, contact our sales team to discuss custom enterprise pricing. Enterprise plans offer custom limits, dedicated support, SLA guarantees, and additional features like SSO and audit logging.

Tip: Monitor the Usage section in your Dashboard regularly. This helps you anticipate when you might hit a limit and take action proactively, whether that means cleaning up your contact list, optimizing your campaign frequency, or upgrading your plan.