Email | Govaio's AI configuration has several settings that control how the assistant behaves. Here is what each one does in plain language so you can tune it for your needs.

Creativity Level (Temperature) controls how creative versus predictable the AI responses are. A lower value (around 0.3) produces consistent, safe responses that closely follow your knowledge base. A higher value (around 0.8 or above) produces more varied and creative responses. For business emails, we recommend a value between 0.5 and 0.7.

Maximum Response Length sets how long the AI replies can be. Short responses are a few sentences, medium is one or two paragraphs, and long allows detailed multi-paragraph answers. Match this to your typical email style. If your team writes concise emails, keep this on Short or Medium.

Confidence Threshold determines how sure the AI needs to be before taking action in automatic mode. At 80%, the AI only sends replies when it is very confident the response is correct. At 50%, it sends more frequently but may occasionally miss the mark. Start with a high threshold and lower it as you build trust in the AI.

Send Mode controls the level of automation. "Suggestions Only" shows AI-drafted responses that you copy and paste. "Review Before Sending" queues drafts for your approval. "Fully Automatic" lets the AI send responses on its own when confidence is above your threshold.

Business Hours restricts AI activity to your configured working hours. Outside of business hours, the AI can optionally send a custom out-of-office message instead of a full reply. Configure your business hours in Settings > Workspace.